Customer Support
We are committed to resolving your concerns quickly and fairly.
If you have any grievance regarding our services, please reach out using the escalation matrix below. We aim to acknowledge every complaint within 24 hours and resolve it within 7 working days.
support@credfund.in
+91-7217716636
Response time: within 24 hours
Name: Ms. Priya Verma
grievance@credfund.in
Response time: within 5 working days
Name: Mr. Rohit Kumar
nodal@credfund.in
C3, Sector 3, Noida, Uttar Pradesh — 201301
Response time: within 7 working days
If your complaint is not resolved within 30 days, you may escalate to the RBI Ombudsman under the Reserve Bank — Integrated Ombudsman Scheme, 2021 by visiting cms.rbi.org.in.